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AI-Enabled Social Robot Platform (GraceBot)

The GraceBot Platform is an AI-enabled social robotic ecosystem designed to elevate human interaction, engagement, and service delivery across senior living, healthcare, hospitality, and smart workplace environments.
By combining intelligent social engagement, automated workflows, telepresence, mobility, analytics, and enterprise integrations, GraceBot brings a new level of innovation and human connection to modern organizations.

Value Proposition

 

The GraceBot Platform helps organizations:

  • Enrich Engagement – Deliver meaningful social interaction, cognitive stimulation, and personalized experiences.

  • Support Staff – Automate repetitive tasks like check-in, visitor flow, and basic service routines.

  • Enable Better Communication – Use telepresence for virtual visits, remote care, and real-time collaboration.

  • Improve Quality & Efficiency – Use data insights to strengthen operations, compliance, and service outcomes.

  • Integrate Seamlessly – Connect with systems like PointClickCare and smart workplace platforms.

 

A single platform designed to enhance well-being, elevate service delivery, and empower teams.

Key Market Insights

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1. Social Engagement Module

AI-driven interactions: music, news, conversations, cognitive games, enrichment.

2. Welcome & Check-In Module

Automated visitor sign-in/out, QR codes, facial recognition, badge printing.

3. Autonomous Mobility Module

Remote or autonomous movement, route scheduling, and navigation.

4. Telepresence & Remote Interaction Module

Real-time video/audio communication with remote movement for virtual care and collaboration.

5. Insights & Analytics 

Dashboards for engagement, usage patterns, compliance, and operational metrics.

6. Control Center 

Cloud-based portal for content, configuration, scheduling, and robot administration.

7. Integrations

Connections to systems like PointClickCare and smart workplace platforms.

GraceBot Platform Modules

GraceBot Portal

Are you a senior home operator looking at innovative ways that technology can empower your team to improve quality of care and enhance both resident and employee satisfaction?

 

Whichever hardware option you choose, the GraceBot platform offers a modular and easy-to-use solution for enhancing resident engagement, streamlining visitor sign-in and supporting your staff. Within the GraceBot app, GlobalDWS now offers integration with PointClickCare through Marketplace. The integration expedites visitor sign-in and improves data quality by reducing the amount of manual data  entry required by visitors and staff.

Click the image below for more information on Gracebot.

 

Testimonials

Monica Klein-Nouri, Executive Director Meighen Health Centre, The Salvation Army in Canada
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“I am delighted that we now have a comprehensive Technology Adoption Roadmap for Meighen Health Centre. Thanks to the professional guidance and support from GlobalDWS, we were able to do a digital assessment and prioritize our technology options with a clear sense of the cost, timelines, risks and benefits of each option.” 

Monica Klein-Nouri, Executive Director
Meighen Health Centre, The Salvation Army in Canada

Debby Riepert, COO  Trinity Village by Lutheran Homes Kitchener-Waterloo 
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"Collectively, the robots have become valuable tools for enhancing resident experiences and advancing the home’s monitoring, tracking and communication practices." 

Debby Riepert, COO

Trinity Village by Lutheran Homes Kitchener-Waterloo 

For another real-world example of social robots transforming care in Ontario, check out the article by the Ontario Long Term Care Association (OLTCA).

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