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Smart workplaces for exceptional guest experiences

AI, service robotics and facility intelligence for hospitality

GlobalDWS connects employees, guests, spaces, service workflows and operational intelligence to improve responsiveness, accessibility, facility performance and memorable human service.

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Smart workplaces for care environments

Human-centred AI, robotics and smart technology for care

GlobalDWS connects people, care workflows, spaces, data and intelligent technology to support staff, engage residents and patients, and create safer, more responsive care environments.

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GraceBot, Amy+

Social Engagement / Concierge

Bear Servi+, Tracee, Dora

Delivery / AMR

Heavy-Duty Transport

Cargo / Cart Robots

DSR

Disinfection Service Robot

VirBrix

3D Mapping & Digital Twin

LiDAR Mapping

Scan-to-BIM

ESG Analytics

API Integration

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GraceBot, Amy+

Social Engagement / Concierge

Humanoid concierge robots with 23.8″ touch displays, SLAM navigation, facial recognition, and autonomous wayfinding. Ideal for reception, visitor assistance, and interactive engagement in retail and education.

Our Product Families

Explore our comprehensive range of AI-enabled robots designed for every workplace challenge

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Increase Productivity

Automation and robotics that streamline operations.

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Increase Productivity

Automation and robotics that streamline operations.

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Increase Productivity

Automation and robotics that streamline operations.

BUSINESS VALUE

Outcomes that matter

Keep outcomes visible and measurable. Avoid feature-only storytelling.

01

More consistent guest information

02

A scalable robotics roadmap

03

Better facility visibility

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Improved multilingual accessibility

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More staff capacity for human service

Primacare

Canada's largest social engagement robot fleet.

ENR / Stantec

StanBOT and VirBrix showcase for construction innovation.

George Brown College

Mutual collaboration

Relevant GlobalDWS Solutions

Explore GraceBot social robotics, Microsoft Dragon Copilot enablement, VirBrix digital twins, smart-building and healthcare IoT solutions, and phased technology-adoption roadmaps.

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Enable a smarter hospitality workplace and more memorable guest experiences.

Talk to GlobalDWS

1

Repetitive guest questions and routine requests

A priority addressed through a connected people, process, space and technology approach.

2

Limited visibility into comfort and space use

A priority addressed through a connected people, process, space and technology approach.

3

New technology must fit operations and brand standards

A priority addressed through a connected people, process, space and technology approach.

industry challenge

Guest expectations are rising while operations become more complex

Hospitality teams must deliver personalized service across every shift while managing labour pressure, multilingual guests, large facilities and growing expectations for digital convenience.

Technology should extend hospitality—not replace its human character.

GLOBALDWS CAPABILITIES

Build the connected foundation

A modular set of capabilities designed to start with one high-value need and scale into a smarter workplace.

01

AI-enabled guest engagement

Multilingual information, wayfinding, event guidance, surveys and approved brand content.

02

Service and delivery robotics

Workflow assessment, environment preparation, safety planning and deployment support.

03

Environmental intelligence

Monitor comfort, air quality, noise, lighting, occupancy and related conditions.

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Digital twins

Support renovation, maintenance, remote collaboration and space planning.

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Experience and adoption design

Connect guest journeys, employee workflows, governance, training and measurable rollout.

Insights & Perspectives

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Embracing AI in Senior Care

Featuring real-life examples from one of our clients who worked with GlobalDWS over the past 12 months to develop a technology adoption roadmap...

Sep 5, 2025

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Behind the Tech: Digital Twin Innovation

Technology for the Care and Feeding of Digital Twins presentation at ENR 2025 event.

Sep 5, 2025

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Ready to Work Smarter?

With the arrival of warmer weather, temperature monitoring and resident comfort are probably top of mind for every long-term care administrator 

Sep 5, 2025

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FEATURED SOLUTION CONNECTION

GraceBot + Service Robotics

Conversational engagement and selected autonomous workflows supported by smart-building intelligence.

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