GraceBot
AI-Enabled Social Robot Platform (GraceBot)
The GraceBot Platform is an AI-enabled social robotic ecosystem designed to elevate human interaction, engagement, and service delivery across senior living, healthcare, hospitality, and smart workplace environments.
By combining intelligent social engagement, automated workflows, telepresence, mobility, analytics, and enterprise integrations, GraceBot brings a new level of innovation and human connection to modern organizations.
Core Specializations
More than a social robot, GraceBot is an intelligent engagement platform that helps organizations strengthen human connections, streamline operations, and deliver exceptional experiences. From social interaction and communication to analytics and system integration, GraceBot creates measurable value across every touchpoint.
Enrich Engagement
Deliver meaningful social interaction, cognitive stimulation, and personalized experiences.
Support Staff
Automate repetitive tasks like check-in, visitor flow, and basic service routines.
Enable Better Communication
Use telepresence for virtual visits, remote care, and real-time collaboration.
Improve Quality & Efficiency
Use data insights to strengthen operations, compliance, and service outcomes.
Integrate Seamlessly
Connect with systems like PointClickCare and smart workplace platforms.
Global Social Robotics Market
$13B+ by 2030. Rapidly growing global social robotics market.
Al Workplace Adoption
75% of workplaces. Plan to adopt Al-driven expenrience technologies within 3 years.
Senior Living Engagement
Higher satisfaction. Operators report better engagement when using social robotics.
Operational Efficiency
20-35% reduction. Telepresence and automation can reduce administrative workload
Key Market Insights
1. Social Engagement Module
AI-driven interactions: music, news, conversations, cognitive games, enrichment.
2. Welcome & Check-In Module
Automated visitor sign-in/out, QR codes, facial recognition, badge printing.
3. Autonomous Mobility Module
Remote or autonomous movement, route scheduling, and navigation.
4. Telepresence & Remote Interaction Module
Real-time video/audio communication with remote movement for virtual care and collaboration.
5. Insights & Analytics
Dashboards for engagement, usage patterns, compliance, and operational metrics.
6. Control Center
Cloud-based portal for content, configuration, scheduling, and robot administration.
7. Integrations
Connections to systems like PointClickCare and smart workplace platforms.
GraceBot Platform Modules
A Flexible Platform Designed for Human-Centred Engagement
GraceBot combines social robotics, AI, and intelligent automation to help organizations improve experiences, streamline service delivery, and generate valuable operational insights.
GraceBot Portal
Are you a senior home operator looking at innovative ways that technology can empower your team to improve quality of care and enhance both resident and employee satisfaction?
Whichever hardware option you choose, the GraceBot platform offers a modular and easy-to-use solution for enhancing resident engagement, streamlining visitor sign-in and supporting your staff. Within the GraceBot app, GlobalDWS now offers integration with PointClickCare through Marketplace. The integration expedites visitor sign-in and improves data quality by reducing the amount of manual data entry required by visitors and staff.
"Thank you to the team at GlobalDWS who delivered an impressive and comprehensive digital adoption plan that provides the backbone architecture for NotaryPro to transform the landscape of legal document creation and notarization. We are excited..."
Julian White, CTO,
Notary Pro
“I am delighted that we now have a comprehensive Technology Adoption Roadmap for Meighen Health Centre. Thanks to the professional guidance and support from GlobalDWS, we were able to do a digital assessment and prioritize our technology options with a clear sense of the cost, timelines, risks and benefits of each option.”
Monica Klein-Nouri, Executive Director
Meighen Health Centre, The Salvation Army in Canada
"Given our commitment to sustainable infrastructure and environmental health at the Town of Innisfil, we were pleased to work with Stantec and GlobalDWS on this project. GlobalDWS ensured that VirBrix collected precise environmental data in a way that was cost-effective and integrated seamlessly with the Town’s existing infrastructure."
Nikki Balazs, Operations Manager
Facilities: Town of Innisfil
“We have worked together to empower the students of today with the dynamic skills and tools that will enable their success in the workplace of tomorrow... We launched North America's first Service Robotics Certificate Program. Co-developed with GlobalDWS, this online program introduces students to the growing service robotics market and explores various business applications for this emerging technology."
Dr. Rick Huijbregts, VP of Strategy & Innovation
George Brown College
What our clients say about working with us.
Frequently asked questions
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An AI-enabled social robotics system designed to enhance human engagement and streamline operational workflows.
Yes. Workflows and apps can be tailored for senior living, healthcare, hospitality, and workplaces.
Yes—real-time, secure remote communication with mobility capabilities.
It uses enterprise-grade encryption, privacy controls, and role-based access.
Yes, through the PointClickCare Marketplace integration.
Typically within 2–6 weeks, depending on workflow and integrations.
A Three-Step Framework for Reducing Documentation Burden in LTC
The Executive Director at Meighen Health wanted to explore how emerging technologies could reduce administrative burden while supporting quality care, staff experience, and operational efficiency. Monica asked GlobalDWS to work with her on a project that is now complete and we are pleased to share the journey to select and validate the right technology solution to address this important priority.
26-08-06, 2:42 p.m.
GlobalDWS Expands GraceBot AI-Enabled Social Robotics Platform with Multilingual Voice Capabilities for Long-Term Care
Building on last year’s PointClickCare Marketplace integration milestone, GlobalDWS has introduced new multilingual and voice capabilities for the GraceBot AI-Enabled Social Robotics Platform—advancing more inclusive, personalized, and culturally responsive engagement in long-term care and retirement communities. GraceBot AI-Enabled Social Robotics Platform From EHR Integration to Multilingual Engagement: The Next Chapter for the GraceBot AI-Enabled Social Robotics Platform Last year,...
26-03-30, 2:43 p.m.
Building Trust in the Age of Autonomous Service Robots: Why Safety is the Foundation of Adoption
Executive Summary The acceleration of autonomous and service robot adoption across workplaces, healthcare, hospitality, and public environments is transforming the modern service economy. Yet as robots move closer to people, safety, trust, and governance have emerged as the defining success factors for large-scale deployment. This article outlines the global landscape of robot safety standards—from ISO 13482 and ISO/TS 15066 to UL 3300 and the NIST AI Risk Management Framework—and introduces...
25-10-31, 1:31 a.m.
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